SMG Model of Care

Since 1929, Summit Medical Group has delivered the highest standard of care to its patients. Recognized as a premier multispecialty practice on the East Coast, Summit Medical Group has a unique model of care that dates back to cofounders, Maynard G. Bensley, MD, and William H. Lawrence, MD, who emphasized the group’s goal to:
 

“…meet the needs of patients with exceptional physicians, compassionate staff,
and state-of-the-art equipment and technology, all conveniently located under one roof.”
 

Our 3 guiding principles that maintain their vision while staying on the leading edge of evolving health care are:

1) Patient-focused care, which we achieve by

• Empowering patients to take control of their health and health care through a variety of educational opportunities as well as our Web-based patient portal, which provides access to patient information
• Ensuring that physicians and staff take responsibility for and provide continuity of care for the health care of each patient
• Developing collaborative relationships with patients, particularly with those who have challenges navigating the health care process

2) Efficient, well-coordinated, comprehensive, convenient, and prompt care, which we achieve by

• Ensuring timely access to all care
• Continually expanding clinical services to meet patients’ growing needs
• Coordinating care through centralized scheduling and the use of patient coordinators and navigators who can streamline care for patients requiring complicated disease management
• Offering multiple convenient satellite locations for greater accessibility

3) High-quality care and value to our patients, which we achieve by

• Employing integrated teams of highly skilled experienced practitioners from multiple disciplines
• Cultivating the highest standards of care by closely monitoring and continuously improving our clinical quality, patient safety, and patient satisfaction
• Developing cost-effective medical homes and disease management programs that utilize proven methods to enhance patient outcomes
• Utilizing a sophisticated Electronic Health Record (EHR) and Electronic Prescribing Program that maintains patient privacy and expedites the exchange of information while allowing our caregivers in any location to access key patient information

By integrating a wide variety of medical specialists and services in one organization, Summit Medical Group is uniquely positioned to deliver exceptional care and partner with its patients in achieving their health care goals.