Site Help
Review our frequently asked questions for help with using this site.
- How do I sign up for My Summit Medical Group
- How do I access doctor e-mails, make appointments, or request lab/test results?
- How can I change my profile information or password?
- What if I forget my password?
- How do I subscribe to receive updates?
- How can I e-mail pages?
- How do I use the "share" links?
- What if I have other questions?
1. Click the "sign up" link at the top of any page. You then create a profile, with your e-mail address and password. Personal information is optional, but it helps us identify you if you ever need help with your account. Finally, we encourage you to sign up for Thrive, Summit Medical Group's e-Mail newsletter. After you click "submit," you will receive a confirmation by e-mail. You must click the link in the confirmation e-mail before you can log into the site.
2. These communication features are provided in a separate site with additional security features. To start using the Communication tool, follow the sign-up instructions. Your doctor will tell you whether he or she is participating, or you can review our list of participating doctors. Once you sign up, you can access features using your doctor's page on this site, or using the links on My Summit Medical Group.
3. To change your profile, password, or personal information, login, and click the "edit profile" on the left of the My Summit Medical Group page. Note: you cannot change your e-mail address. After you click "submit," you will receive an e-mail confirming your changes. You must follow the instructions for your changes to take effect.
4. If you forget your password, you can use "request password" to obtain a new one. The "request password" link also appears when you try to log in with the wrong password. After you request a reset, you will receive an e-mail with a new password. You must follow the instructions to complete the reset. We recommend that you also change your password to something more memorable after you log in with the new password for the first time.
5. Subscriptions on this site use technology called RSS. You can subscribe to Health in the News headlines or special health topics. You can also subscribe to regular updates from Summit Medical Group specialties, such as Cardiology. Most web browsers (Internet Explorer, Firefox, Safari, and Opera) will allow you to subscribe to easily by clicking the subscribe link. If you use Internet Explorer 6, you will only be able to subscribe with a separate RSS reader. You can learn more about RSS technology here.
6. You place your mouse over the "share" link on any page on this site. Click on the "e-mail" icon in the menu that appears. You can then provide your recipient's information, your own name and e-mail, and a custom message. Click "send" to e-mail the link. Note: Summit Medical Group does not retain, reuse, or sell the e-mail addresses you enter. Your privacy is important to us.
7. You must already be a registered user on any of the common social network sites that are available. Place your mouse over the "share" link on any page of this site that you would like to use to share the current page. You will then be taken to the site you selected, where you will be asked to confirm that you would like to share the information. Consult the help information on any of the social networks that you use for further information about sharing pages from other sites.
8. We welcome your questions and feedback about the new Summit Medical Group site. E-mail us at wecare@SMGNJ.com.
