Services // Patient Relations

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Patient Relations

The Summit Medical Group Patient Relations service:

  • Responds to your inquiries
  • Provides information about our providers
    and services
  • Addresses quality care concerns
  • Helps resolve issues with providers
  • Connects you with helpful resources
  • Handles concerns about the facility
  • Investigates your concerns
  • Facilitates resolutions

What is patient relations?

Our patient  relations staff members work with you and your health care providers to help you get the quality care you expect and deserve. Focused on your best interests, a member of our staff will listen carefully to your concerns and determine an effective approach for achieving your health care goals.

How to Contact Us

For more information or if you would like to speak with a member of our Patient Relations Service, please email us at wecare@smgnj.com or call 908-277-8928. You also may email us at complaints@smgnj.com.

If you have questions or concerns about billing and insurance,
please call our business office at 908-790-6500.

Our hours are Monday through Friday, 8 AM to 4 PM.

 

Our Patient Relations Practitioners

Our Patient Relations Location

Main phone number:

908-277-8928
Berkeley Heights Campus
See Hours and Directions Berkeley Heights Campus
Lawrence Pavilion, 1st floor
1 Diamond Hill Road
Berkeley Heights, NJ
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