Patient Advocate Service

The Summit Medical Group Patient Advocate Service provides you with a health advocate who will:

• Respond to your inquiries
• Provide information about our providers and services
• Address quality care concerns
• Help resolve issues with providers
• Connect you with helpful resources
• Handle concerns about the facility
• Investigate your concerns
• Facilitate resolutions

What is a patient advocate?

A patient advocate works with you and your health care providers to help you get the quality care you expect and deserve. Focused on your best interests, your health advocate will listen carefully to your concerns and determine an effective approach for achieving your health care goals.

How to Contact a Health Advocate

For more information or if you would like to speak with a health advocate in our Patient Advocate Service, please email us at wecare@smgnj.com or call 908-277-8928. You also may email us at complaints@smgnj.com.

if you have questions or concerns about billing and insurance,
please call our business office at 908-790-6500.

Our hours are Monday through Friday, 8 AM to 4 PM.